Six Sigma Foundations
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Improve performance with Six Sigma
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What is Six Sigma?
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An overview of DMAIC
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Key roles of executives and champions
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Levels of expertise
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Critical to quality metrics
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Variation and the normal curve
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Defects per million opportunities
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Sigma levels
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Identify potential projects
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Select the Six Sigma team
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Steps in the Define phase
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Problem and goal statements
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Complete the project charter
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How to use SIPOC diagrams
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Steps in the Measure phase
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How to map the current process
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Plan for data collection
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Types of data and graphs
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Measurement system analysis
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Process capability and sigma level
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Steps in the Analyze phase
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How to use the cause-effect diagram
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Introduction to hypothesis testing
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Data collection in the Analyze phase
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How to analyze graphs and charts
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How to analyze process maps
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Steps in the Improve phase
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Generate, evaluate, and select
solutions
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Reduce the risk of failure through
FMEA
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Mistake proofing
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Pilot test and implement
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Steps in the Control phase
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How to use SPC charts
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The control plan
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Engage in Six Sigma projects