Project Management Foundations: Communication

Introduction

· Communication skills benefit projects

1. The Communication Plan

· Project communication

· Plan the communication

2. How We Communicate

· Encoding and decoding messages

· One-way communication

· Two-way communication

· Active listening

· Formal communication

· Informal communication

3. Communicate with Stakeholders

· Categorize the stakeholders

· Prioritize the stakeholders

· Manage executive stakeholders

· Answer tough questions

· Cross-functional communication

4. Project Meetings

· Why we meet

· Meeting management

5. Project Reports

· Decide what to include

· Clear language

· Simple charts

Conclusion

· Next steps