Operation Excellence: Work-out and Kaizen Facilitator

Introduction

· Why be a Work-Out or Kaizen facilitator?

1. Lean Six Sigma Work-Out or Kaizen Overview

· Lean Six Sigma Work-Out and Kaizen events

· When is Work-Out or Kaizen appropriate?

2. Planning a Lean Six Sigma Work-Out or Kaizen Event

· Key questions in planning

· Purpose and scope of a Work-Out or Kaizen event

· Deliverables of a Work-Out or Kaizen event

· Who to invite to a Work-Out or Kaizen event

· Where and when for a Work-Out or Kaizen event

· Agenda of a Work-Out or Kaizen event

3. Examples of Lean Six Sigma Work-Outs and Kaizen Events

· Value stream mapping, part 1

· Value stream mapping, part 2

· Kaizen for streamlining and waste reduction

· Voice of the customer (VOC) Work-Out

· 5S Kaizen

· FMEA Work-Out

· Root-cause analysis Work-Out

· Solutions Work-Out

· Process metrics and control Work-Out

Conclusion

· Five pitfalls of Work-Out facilitation