Lean Six Sigma: Define and Measure Tools

Introduction

· DMAIC tools: Define and measure

1. Lean Six Sigma Overview

· Lean

· Six Sigma

· Lean Six Sigma

2. Define Phase

· Lean Six Sigma: Define phase overview

· Project charter

· SIPOC

· VOC and CTQ

· Cost of poor quality

3. Measure Phase

· Lean Six Sigma: Measure phase overview

· Process mapping

· Value stream mapping

· Lean and process metrics

· Measure phase: Data collection planning

· Measurement system analysis (MSA)

· Descriptive statistics

· Pareto charts

· Variation: Dotplot, histogram, boxplot

· Process capability, DPMO, and Sigma level

Conclusion

· Moving to Analyze, Improve, and Control