Training Cancellation Policy

Classroom Training

The following policy applies to all Classroom Training courses.

CUSTOMER CANCELLATIONS (MUST BE SUBMITTED TO EDDS CONSULTING IN WRITING)

  • Cancellations received up to 10 business days prior to class will not be charged the training fee.
  • Cancellations 3-10 business days prior to class will be invoiced the full training fee. As a courtesy, we will allow you to apply 50% of your payment toward a future ‘EDDS Consulting’ Training course within 3 months of the cancellation date.
  • Cancellations 1-3 business days prior to class, and no-shows, are subject to payment for the full amount without future training credit.
  • Registrant substitutions may be made at any time.
  • Please note that if you do not cancel or do not attend, you are responsible for payment.

CANCELLATION OF COURSE BY EDDS CONSULTING

  • EDDS Consulting reserves the right to cancel or change a class at any time, including but not limited to, lack of participation, classroom, equipment or trainer availability.
  • Notification will be provided within 21 days of the class, whenever possible.
  • Registrants will not be charged for the course.
  • ‘EDDS Consulting’ is not liable for any direct, or indirect, consequential or special damages that may be incurred due to a cancellation of a scheduled class, including, but not limited to, cancellation penalties for transportation or accommodations. The customer or student’s sole remedy shall be the refund of prepaid course fees.

GENERAL DISCLAIMER

‘EDDS Consulting’ shall not be liable for damages of any kind resulting from errors or omissions in the training materials nor shall ‘EDDS Consulting’ be liable for any damages resulting from the use of the training materials or other information conveyed at an ‘EDDS Consulting’ course.

Web-based Training

The following policy applies to all Live Web-Based Training courses

CUSTOMER CANCELLATIONS

  • Cancellations received more than 5 business days prior to class will not be charged the training fee.
  • Cancellations received less than 5 business days prior to class, and no-shows, will be invoiced the full training fee.
  • Registrant substitutions may be made at any time.
  • Please note that if you do not cancel or do not attend, you are responsible for payment.

CANCELLATION OF COURSE BY EDDS CONSULTING

  • ‘EDDS Consulting’ reserves the right to cancel or change a class at any time, including but not limited to, lack of participation, classroom, equipment or trainer availability.
  • Notification will be provided within 5 days of the class, whenever possible.
  • ‘EDDS Consulting’ is not liable for any direct, or indirect, consequential or special damages that may be incurred due to a cancellation of a scheduled class, including, but not limited to, lost opportunities, revenues, or other scheduled activities.  The customer or student’s sole remedy shall be the refund of prepaid course fees.

GENERAL DISCLAIMER

‘EDDS Consulting’ shall not be liable for damages of any kind resulting from errors or omissions in the training materials nor shall ‘EDDS Consulting’ be liable for any damages resulting from the use of the training materials or other information conveyed at an ‘EDDS Consulting’ course.