ITIL® 4 Foundation Certification Training Course + Certification Exam voucher

Course Provider: Accredited Training Organization (PeopleCert on behalf of Axelos)

ITIL® 4 Foundation is the most widely acknowledged entry-level ITIL certification available for IT professionals. This newest training for the ITIL framework is designed to introduce learners to the management of modern IT-enabled services, including key concepts and common language used in the ITIL services lifecycle.

Course Features

Key features

  • 16 hours of instructor-led training
  • 2 industry case studies
  • 30 chapter end quizzes
  • 2 simulation exams
  • Complimentary access to ITIL V3 Foundation Self-paced course
  • Exam voucher included

Learning Options and Fee

Option 1. Live Virtual Classroom – Instructor-led

  • Flexible access to instructor-led online training classes
  • Lifetime access to high-quality self-paced e-learning content
  • Live class recordings
  • 24×7 learner assistance and support
  • Live instructor-led virtual classroom study
  • Quiz after each chapter
  • 90 days access to complete the instructor-led classroom portion
  • Exam voucher
  • FEE: $750 (Certification exam included)

Option 2. Online Self-paced

  • Lifetime access to high-quality self-paced e-learning content curated by industry experts
    24×7 learner assistance and support
  • Quiz after each chapter
  • Exam Voucher
  • FEE: $450 (Certification exam included)

Course Brochure

Course Brochure

Course Objectives

ITIL® 4 is the latest release of the ITIL framework, designed to provide a more practical viewpoint to the ITIL lifecycle with best practices from other complementary platforms such as Agile, DevOps and Lean. The objective of this course is to provide a foundational level of understanding of the ITIL 4 framework, key elements, concepts and terminologies associated with ITIL service lifecycle, and how it has evolved to adopt modern technologies and operational processes. The course covers all necessary concepts in the service management framework to support candidates studying for the ITIL 4 Foundation Certification Exam.

Skills you will learn

Upon completion of this ITIL® Certification training you will learn:

  • Concepts, key principles and process models required to pass the ITIL 4 Foundation exam.
  • How ITIL principles can help an individual understand and apply IT service management in their organization.
  • How to improve customer experience and ITSM efficiency with the help of ITIL tools and techniques.
  • The purposes and key terms of 15 ITIL practices.
  • Industry best practices for deploying IT services.

Exam & certification

What is the format for the ITIL Certification Exam?

To receive the ITIL® 4 Foundation certification, you must:

  1. Complete the certification training
  2. Take the ITIL 4 Foundation Certification exam
  3. Score at least 65 per cent on the exam (26 correct answers out of 40 questions] in 60 minutes

How long will it take to receive my ITIL® 4 Foundation exam results?

You will receive the ITIL® 4 Foundation results from 10-15 days after you take the exam.

When I can register for the ITIL® 4 Foundation exam?

The ITIL 4 Foundation exam can be scheduled at your convenience. Once you are ready to take the certification exam, contact us and we will provide an exam voucher code.

Once I have booked my exam, can I get a refund?

Once you have booked your exam and the voucher has been issued, it can not be refunded.


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ITIL 4 Foundation

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Option 1: Live Virtual Class - Instructor-ledOption 2: Online Self-paced

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